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Find answers to the most common questions about Daoob’s technology, pricing, and features.

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General & About Daoob

  • What exactly is Daoob?

    Daoob (meaning "Eager Seeker") is the MENA region's first adaptive AI personal tutor designed specifically for high school students. Unlike generic chatbots, Daoob is built to understand your specific local curriculum (starting with KSA). It explains lessons, solves problems, and creates personalized study plans to help you master your subjects. Daoob adapts to your learning style, measures your progress and remembers it. Provides advance learning and teaching tools and much more, See "Why Daoob?" for more details.

  • Which curriculums does Daoob support?

    Currently, Daoob is optimized for the Saudi National Curriculum (High School / Thanaweya). We are actively expanding to support curriculums in Egypt, Jordan, and the wider GCC region soon.

  • Is Daoob a replacement for my human teacher?

    It depends on your needs, requiremnts, learning style, and personality. If your more comfortable learning within classroom, Daoob is considered a companion tool designed to help you when you are studying alone at home, stuck on a homework problem, or preparing for an exam late at night. It reinforces what you learn in the classroom.
    For student who prefer to take it own their own and do not feel comfortable studying within classroom Daoob is a great option.

  • Can teachers and others benefit from Daoob?

    Naturally! Daoob is a tool and platform that provides many opportunities to enhance and develop educational content for students, teachers, and others involved in the educational process.
    For example, teachers can generate auxiliary content, tests/ Quizes, mind maps, flow charts, deeper and more comprehensive analysis of curriculum content, and obtain solutions and ideas to overcome the learning challenges facing their students.

Pricing & Tokens & Credits

  • What is an "AI Token"?

    Think of a token as a "unit of brain power."
    - A short "Hello" might cost 5 tokens.
    - A simple definition might cost 50 tokens.
    Generating a complex exam with answers might cost 1,000 tokens. You only engage the AI power you need, making it a fair system for everyone.
    In your subscription plan a 1,000 tokens equals 1 compute credit.

  • What is a "Compute Credit"?

    The Computing Credits you consume is the sum of your AI tokens consumption in addtion to the allocated Database and files storage you use.
    - Every 1,000 tokens consumption is equal to 1 compute unit.
    - When you upload 100MB of files and keep them stored for a month, your consuming 1 computing credit monthly.
    - When Your conversations data stored in database reaches 100MB in a month, your consuming 1 computing credit monthly.
    - When you get a monthly plan of 100 computing credits, your consumption is determined by how much of the above resources get used up.

  • Are Daoob's prices acceptable compared to general AI chat?

    Yes, absolutely. Daoob is very cost-effective, saves you time and effort, achieves high accuracy and complete compatibility with the academic curriculum, and provides specialized tools and services for the student that are not available in general artificial intelligence services. See "Why Daoob?” for more details.

  • What happens if I run out of credits in the middle of the month?

    Don't worry, your learning won't stop. You can easily purchase a "Top-Up Pack" (e.g., 100 credits = 100,000 tokens) from your dashboard to keep going until your subscription refreshes next month.
    You can always upgrade your subscribtion plan to a higher monthly compute credits units and take advantages of the price discount.

  • What happens if I don't renew my subscription?

    All your conversation and files will still be accessible. And you can Download it.
    While Your account will be suspended which prevents you from using the services.
    All your data will be deleted after 2 months of renewal stopped.

  • How can I cancel/pause my subscription?

    Open your profile and navigate to subscribtion page. There you will find options to pause or cancel your active subscription.

  • Is there a free trial?

    Yes! Every new student gets 500 Compute Credits for free upon registration. This allows you to test the Math Solver, chat with documents, and try the 3D simulations before subscribing.

Technology & Accuracy

  • How does Daoob know my specific textbook?

    We use a technology called RAG (Retrieval-Augmented Generation). We have your school textbooks already converted into a searchable "vector" format. When you ask a question, the AI looks up the answer inside your book first using context context-aware "meaning" search, ensuring the explanation matches what you are studying in school.
    Same process and conversion happens when you upload your documents PDFs or notes to Daoob.

  • Can Daoob read my handwriting?

    Yes! Daoob features advanced OCR (Optical Character Recognition). You can snap a photo of a math problem written in your notebook or a diagram on a whiteboard, and Daoob will analyze it and help you solve it.

  • Does the AI make mistakes?

    Because we ground our answers in your textbooks and uploaded educational materials, our accuracy is significantly higher than generic chatbots.
    You can verify critical information by clicking on the references list included atop of every answer Daoob generate. This directly opens textbook and uploaded documents viewer showing referenced content. See "Why Daoob?" for more details.

Privacy & Safety

  • Can students use Daoob to cheat?

    Daoob is built to explain how to solve a problem, not just give the final answer. While we cannot control how students use the output, our Terms of Service prohibit using the tool for academic dishonesty. We aim to build understanding, not shortcuts.

  • Is my data safe? Do you sell my notes?

    Your privacy is our priority. We do not sell your personal data or uploaded notes to advertisers. Your personal database (the "memory" the AI has of you) is encrypted and used solely to personalize your tutoring experience.

  • Is Daoob web search tool safe and filtered?

    Yes, Daoob AI Search feature and student web search is fully safe and filtered.

Have more question and Inquiries?

Don't hesitate to contact us.

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